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Frequently asked questions

Do you have a question? We have created this section to give you quick and easy help to consult.
Shopping on BioAlberti.com

To make purchases on bioalberti.com you need to be registered. However, we advise you to create an account to access exclusive areas and services dedicated to our customers.

Shipping and costs

Shipping is free for orders over €99 in Italy. For shipments to foreign countries, the prices are indicated at the time of purchase, depending on the country selected. BioAlberti ships with a trusted courier which guarantees delivery within 10 working days.

Legal Notices

You can decide to return any product within 14 days from the delivery date, by following the instructions on the 'Right of Withdrawal' page.

Make sure the products are intact, otherwise we will not be able to accept the refund and proceed with the return.

Contact us!
If you still have doubts, you will find all our contact details on our 'Contact' page. We will be happy to answer your questions.